Wireframing
Accessibility
Dev Hand-off
User Testing
Dovetail
Product managers (4x)
Software developers (5x)
& Myself (product designer)
Problem
Managers currently don’t have a central place to track and manage the day-to-day and time-sensitive tasks for their team. They have to track real-time information and perform time-sensitive actions across multiple channels.
They need a central place to view, triage, and action on time-sensitive attendance and timesheet related information about their employees, to help them manage their day-to-day operations as efficiently as possible.
Solution
Please contact me to access the details of the solution and my process for this case study.
Results
- Completed a full design project end-to-end, from research to development hand-off, in collaboration with cross-functional stakeholders
- Created a dashboard that previously did not exist at Dayforce Workforce Management, successfully consolidating and prioritizing key attendance and time information for frontline managers
- Conducted preliminary research and concept testing
- Completed 9 iterations, creating low-to-high fidelity prototypes
- Successfully handed off with detailed documentation to the development team
- Ran accessibility checks, including keyboard navigation, colour contrast, accessible name, reading order, and heading level annotations
Explaining design rationale
At first, I underestimated the importance of framing discussions effectively during meetings with cross-functional partners. Initially, I would present all iterations and ask for general feedback, but I soon realized this approach wasn’t productive. By presenting the pros and cons of each option and leading with my ideal solution, I encouraged more focused discussions, received insightful feedback, and ultimately created better design solutions.
Concept testing as a rapid research method
I learned the value of concept testing and how to gather user insights quickly. I discovered that strategic concept testing at key project milestones could guide the design process efficiently and avoid costly iterations. With limited resources, I also learned to maximize the impact of testing by aligning it with critical points in the project rather than merely checking research off for the sake of it.
How to conduct accessibility audits
I learned how to create designs that were more accessible for more users, checking things like colour contrast, keyboard navigation, accessible name, reading order, and landmarks. Conducting these audits at various points during the design process helped me create a more impactful and usable design for all.
Contact me for more details.
